Internet technology is perfectly suited for providing comprehensive, up-to-date information and referral to health and human services in a user-friendly format. Our comprehensive, on-line directory of all health and human services in Santa Clara and Santa Cruz Counties is available on the web www.HelpSCC.org.

Designed to replace the over thirty-five paper directories which were often outdated as soon as they were published, the web site lists information on over 1,200 service providers, including location, telephone number, entrance requirements, fees charged, staff languages and a brief description of services offered. Nineteen specialized partners including the Council on Aging, Santa Clara County Drug and Alcohol Services and the South County Collaborative provide and update the data.

Data can be searched by icon, keyword or AIRS category and searches can be limited to a specific county, city or region.

Community members searching for information on exercise classes for an aging parent or emergency shelter for a victim of domestic violence no longer need to look at multiple web sites or at a paper directory that can be out of date as soon as it's published. HelpSCC has greatly increased the efficiency and effectiveness of social service providers who no longer need to spend scarce resources to provide accurate, reliable information and referral to their clients.

In the year ending June 30, 2007, almost half -
47% - of web site users utilizing the quick search icons were accessing information about Housing, indicating an ongoing need for affordable housing in our community.

The database supporting HelpSCC was recently augmented and integrated in the County's
2-1-1, the three-digit telephone number for information and referral to health and human services.

Visit the HelpSCC Web site at
www.HelpSCC.org.

Produced by Community Technology Alliance
115 East Gish Road, Suite 222
San Jose, CA 95112
Tel: 408-437-8800  Fax: 408-437-9169
 

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